Last updated: October 17, 2026. This Privacy Policy explains how Voyini Shop handles personal information collected through shop.voyini.com. For privacy questions, contact hello@voyini.com.

We collect information you provide when creating an account, placing an order, contacting us, or using live chat. This may include your name, email address, telephone number, billing and delivery addresses, order details, and messages or attachments you submit. Our website and service providers also collect technical information such as IP addresses, browser and device details, pages visited, and website interactions through logs, cookies, and similar technologies.

We use personal information to operate the store, manage accounts, process payments and orders, arrange fulfillment, respond to questions, resolve order issues, maintain records, prevent fraud, and improve website performance. We also use information to meet applicable obligations and protect our business and customers. We do not currently operate an email marketing newsletter. Order confirmations and customer service messages are separate from marketing subscriptions.

Payments are processed through Stripe. Payment details submitted through its payment interface are handled by Stripe. We receive transaction information needed to manage your order, such as payment status, transaction references, and limited payment method details. Please do not send full card numbers or security codes through email or live chat. Learn about Stripe’s privacy practices at https://stripe.com/privacy.

We use Google Analytics 4 to understand how visitors find and use our website. Depending on our configuration and your privacy choices, it can process information about pages viewed, website interactions, referral sources, browser and device characteristics, approximate location, and online identifiers. Google Analytics may use cookies and similar technologies. Learn more at https://policies.google.com/technologies/partner-sites. Google provides a browser opt-out tool at https://tools.google.com/dlpage/gaoptout.

When you use live chat, we process the messages, contact details, and attachments you provide so we can respond and assist you. Depending on the chat configuration, technical details and information about the page you are viewing may also be processed. Please share only information needed for your inquiry and avoid sending sensitive financial information.

We share information as needed with providers supporting hosting, payments, technical maintenance, communications, and customer support. When fulfilling physical orders, relevant order and delivery details may be shared with fulfillment partners and shipping carriers. We may also disclose information to respond to lawful requests, meet applicable obligations, or protect rights and security. We and our providers may process information in countries other than your own.

Cookies and similar technologies help support functions such as signing in, maintaining a shopping cart, remembering preferences, security, and analytics. You can manage cookies through your browser and any cookie controls available on our website. Blocking some cookies may affect store functionality. The Google Analytics browser opt-out tool provides an additional option for supported browsers.